Export Zendesk help center articles easily with Help Center Manager. Choose CSV, Word, PDF, or HTML formats to audit, share, or back up content.

Prevent Knowledge Base Wipeout with this practical guide. Learn recovery steps & strategies to safeguard your content and keep support running smoothly.

Learn how to bulk edit image alt text in Zendesk knowledge bases via the Help Center Manager to save time, improve accessibility, and boost your SEO.

Discover how Zendesk Auto-Assist works, its pros and cons, and key tips to know before enabling it for smarter, faster customer support.

Swifteq product updates: automatically update requester on a Zendesk ticket, bulk edit image alt text, change permissions in bulk, bulk edit labels...

Discover how the new Zendesk Knowledge Editor speeds up publishing. Learn quick tips to master these new features for a better content flow.