Triggers+ low-code automation platform for Zendesk
Are you reaching the limits of what is possible with Zendesk Triggers?
Extend your triggers with low-code add-ons to suit your specific use cases: parse ticket comments, sync data, process attachments, auto-merge tickets and much more.
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Automate what you couldn't automate before
Zendesk triggers are limited in the action they could perform when a ticket is created or changed.
For any complex logic you need to build a custom app and set up the trigger to send the ticket to the app for processing.
With Triggers+ we can implement the processing logic as an add-on at the fraction of the cost of a newly built app.
Check our no-code apps built on the Triggers+ automation platform
Auto Merge Zendesk Tickets
Put your ticket merging workflows on auto-pilot and save agent time while improving Customer Experience. Merge tickets from the same requester, or use your own custom rules.
Automatically detect and tag new tickets with attachments. Create attachment-related workflows to improve your team's productivity.
Auto Remove Attachments
Automatically remove attachments from ticket comments to reduce your risk and comply with data privacy laws.
How it works?
Schedule a call with us where we will learn about your use case
We assess your use case and provide you with a free quote. The quote will include a once-off customization fee and a monthly subscription.
Once you approve and payment is made, we start the implementation. In most cases it takes just a few days.
Provision the new addon on the Triggers+ platform and connect it to your Zendesk account.
Quality & Compliance Supervisor
"A big help - when we hit peak season and see our queues creep up more than we'd like this app is brilliant for merging together multiple contacts from the same customer."
Julian Diaz Del Campo
Customer Care Specialist
"The application works great, merges tickets without any problem, and allows a lot of flexibility with the criteria. It certainly saves a lot of management time."