Sorin Alupoaie
The 7 Best Zendesk ChatGPT Integrations to Boost Customer Support
Explore the top 7 Zendesk ChatGPT integration apps to enhance your customer support.
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Tim Jordan
- Sep 20
- 8 min
An Expert Guide to Increasing Your Zendesk Customer Satisfaction (CSAT) Score
Discover 13 actionable strategies to boost your Customer Satisfaction (CSAT) scores in Zendesk.
Thomas Hils
- Sep 5
- 6 min
The Top CX Use Cases for AI in Zendesk 2023
Explore the transformative potential of AI in enhancing customer experience (CX) in 2023.
Sorin Alupoaie
- Aug 31
- 3 min
How to Display Related Articles in your Zendesk Help Center using Labels
Discover how to enhance user navigation in your Zendesk Help Center using labels.
Michael Nazari
- Aug 23
- 6 min
Google Analytics vs Help Center Analytics: Why a dedicated analytics tool for a Zendesk help center
Image by storyset on Freepik Can you use a hammer to bang a screw into a wall? Sure. But is it the best tool for the job? Many companies...
Davida Fernandez
- Aug 10
- 6 min
Delivering Exceptional Multilingual Customer Support with Zendesk
Discover how to provide exceptional customer service in multiple languages with Zendesk.
Jenny Dempsey
- Jun 6
- 8 min
How to reduce backlog tickets
Crush Ticket Backlogs with These Effective Customer Support Strategies
Nouran Smogluk
- Apr 25
- 9 min
How to Optimize Your Zendesk Help Center for SEO
Want to improve your self-service? Use these best practices to optimize your help center for search engines.
Sorin Alupoaie
- Apr 21
- 6 min
Best 10 Zendesk Apps to Supercharge Your Support Workflows in 2023
Looking to supercharge your support workflows in 2023? Check out our top 10 Zendesk apps!
Nouran Smogluk
- Mar 7
- 7 min
How to Improve Your Zendesk Help Center with Analytics
Looking to improve your Zendesk help center? Here are five ways you can use analytics to gain insights into your help center's performance.
Nouran Smogluk
- Feb 7
- 8 min
10 pro tips to leverage your Zendesk help center effectively
In this post we share insights and best practices to help you build a highly performant help center with Zendesk.
Nouran Smogluk
- Jan 31
- 8 min
How to implement Knowledge-Centered Service (KCS) in Zendesk
Getting started with Knowledge-Centered Service (KCS) is easy when your support team uses Zendesk. This detailed guide shares everything you
Craig Stoss
- Dec 21, 2022
- 8 min
Setting up your Zendesk platform to do more with less
We explore some powerful features that will help you set up your Zendesk platform to do more with less.
Sorin Alupoaie
- Dec 14, 2022
- 5 min
8 Zendesk Chrome Extensions to Boost your Productivity in 2023
Why you should consider downloading a Zendesk Chrome Extension as well as eight super Zendesk Chrome extensions to boost your productivity i
Sorin Alupoaie
- Oct 13, 2022
- 6 min
7 Zendesk Apps to Automate and Optimize your eCommerce Support Workflows
Are you utilizing Zendesk apps to aid your customer service team to automate and improve Support workflows? As busy periods approach, now...
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