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Learn the pro tips and best practices to maximize the use of Zendesk Advanced AI for efficient, innovative, and customer-centric support.

Learn how to leverage AI agents to improve response times, enhance customer satisfaction, and scale your support.

Learn to collect and action feedback for your AI chatbot, improve customer service, and boost knowledge management.

Optimize customer support with self-service chatbots and portal. Discover 7 expert tips to enhance user experience and streamline support.

Live chat has been a mainstay of customer support for years, and the rise of AI chatbots means it’s only growing in popularity. 

Unlock the secrets to overcoming knowledge management challenges with AI.

Explore the transformative potential of AI in enhancing customer experience (CX) in 2024.

Boost customer service with Zendesk chatbots! Learn expert tips to create, launch, and refine intelligent chatbots in Zendesk.

Optimize your help center for GenAI chatbots to provide accurate, helpful answers.

Explore the top 7 Zendesk ChatGPT integration apps to enhance your customer support.

Learn how to effectively measure the impact of AI on customer service through key metrics.

Boost your customer support team's efficiency with copilot tools like Zendesk Agent Copilot and alternatives.

We tested ChatGPT for most common customer support scenarios – it has potential as a drafting and training tool but needs human oversight.

Discover how ChatGPT can help optimize your support team’s processes with our comprehensive guide on how to write great ChatGPT prompts

Discover how ChatGPT can transform your help center's efficiency with 46 prompts to help you write better documentation.