Automatically remove unwanted attachments from Zendesk tickets
No need to manually redact attachments from tickets anymore! You can put this workflow on auto-pilot and remove the attachments automatically using your own custom logic.
FREE 14-day trial, then starts at €50/month. No credit card required.
Redact tickets automatically and remove their attachments
Runs in the background and does all the repetitive heavy lifting on your team's behalf.
Allows you to stay compliant with GDPR by removing any attachments with sensitive information.
Remove attachments from tickets with any status: new, open, solved or closed.
Custom criteria for removal
Works in tandem with Zendesk Triggers and Automations alowing you to set up any filters on the tickets to be checked for attachments.
How it works?
Install the app and register for a Swifteq account
Authorize the app to securily access your Zendesk account via the API. For more information see How we handle Data in our Zendesk Apps.
NO employee or customer data will be stored on Swifteq servers
Configure the auto-redact criteria and filters.
Enable auto-redact attachments.