Getting started with Knowledge-Centered Service (KCS) is easy when your support team uses Zendesk. This detailed guide shares everything you

Zendesk triggers and automations can have a huge impact on your support team’s efficiency. Use these best practices to make the most of them

Discover 13 actionable strategies to boost your Customer Satisfaction (CSAT) scores in Zendesk.

Explore the top 7 Zendesk ChatGPT integration apps to enhance your customer support.

Zendesk macros can supercharge your customer support team’s efficiency when used correctly. Learn the five best practices for mastering them

Boost your customer support team's efficiency with copilot tools like Zendesk Agent Copilot and alternatives.

Learn how to enhance your Zendesk Help Center by enabling PDF download or export of articles.

Want to improve your self-service? Use these best practices to optimize your help center for search engines.

Discover why Google Analytics isn't the best fit for help center insights. Learn about its limitations and why a dedicated tool is better.

Looking to improve your Zendesk help center? Here are five ways you can use analytics to gain insights into your help center's performance.

Learn how to use Zendesk triggers and webhooks to save time, reduce errors, and improve efficiency.

Crush Ticket Backlogs with These Effective Customer Support Strategies

Discover how to enhance user navigation in your Zendesk Help Center using labels.

Transform your Zendesk Help Center with this step-by-step redesign guide.

Learns which are the Zendesk apps for ecommerce to aid your customer service team automate and improve support workflows .

Learn pro tips and best practices for easily optimizing your Zendesk ticket management and streamlining your customer support. Act now!