top of page


How to Improve CSAT Score in Zendesk - An Expert Guide
Discover 13 actionable strategies to boost your Customer Satisfaction (CSAT) scores in Zendesk.

Tim Jordan
Sep 20, 20249 min read


Zendesk ChatGPT Integration: The 7 Best Apps to Boost Customer Support
Explore the top 7 Zendesk ChatGPT integration apps to enhance your customer support.

Sorin Alupoaie
Sep 17, 202410 min read


Best Practices for Building and Using Zendesk Macros Efficiently
Zendesk macros can supercharge your customer support team’s efficiency when used correctly. Learn the five best practices for mastering them

Nouran Smogluk
Sep 17, 20247 min read


Zendesk Copilot vs. 3 Other Similar Tools: What Works Best?
Boost your customer support team's efficiency with copilot tools like Zendesk Agent Copilot and alternatives.

Nouran Smogluk
Sep 11, 20247 min read


How to Enable Zendesk PDF Export for Your Help Center Articles
Learn how to enhance your Zendesk Help Center by enabling PDF download or export of articles.
Sorin Alupoaie
Aug 30, 20245 min read


Knowledge Base SEO Tutorial: How to Optimize Your Zendesk Help Center
Want to improve your self-service? Use these best practices to optimize your help center for search engines.

Nouran Smogluk
Aug 27, 20249 min read


Zendesk Analytics: How to Improve Google Analytics via a Dedicated App
Discover why Google Analytics isn't the best fit for help center insights. Learn about its limitations and why a dedicated tool is better.

Michael Nazari
Aug 23, 20246 min read


Zendesk Knowledge Base Analytics Tutorial to Improve Your Help Center
Looking to improve your Zendesk help center? Here are five ways you can use analytics to gain insights into your help center's performance.

Nouran Smogluk
Aug 13, 20247 min read


How to Automate Your Workflows with Zendesk Webhooks and Triggers
Learn how to use Zendesk triggers and webhooks to save time, reduce errors, and improve efficiency.

Craig Stoss
Aug 6, 20246 min read


Zendesk Backlog Management: How to Reduce the Support Tickets
Crush Ticket Backlogs with These Effective Customer Support Strategies

Jenny Dempsey
Aug 6, 20249 min read


Zendesk Labels - How to Display Related Articles in Your Help Center
Discover how to enhance user navigation in your Zendesk Help Center using labels.
Sorin Alupoaie
Jul 31, 20244 min read


Zendesk Knowledge Base Redesign: Your Step-by-Step Guide
Transform your Zendesk Help Center with this step-by-step redesign guide.

Maryna Paryvai
Jul 24, 20248 min read


7 Zendesk Apps for eCommerce to Automate Your Support Workflows
Learns which are the Zendesk apps for ecommerce to aid your customer service team automate and improve support workflows .
Sorin Alupoaie
Jul 16, 20247 min read


How to Streamline Zendesk Ticket Handling: A Quick Primer
Learn pro tips and best practices for easily optimizing your Zendesk ticket management and streamlining your customer support. Act now!
Sorin Alupoaie
May 24, 20245 min read
Subscrbe
bottom of page