Automated ticket attachment workflows in Zendesk

Automatically detect and tag new tickets with attachments. Create attachment-related workflows to improve your team's productivity.

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Trigger custom automated actions on tickets with attachments

Auto-tag tickets that include attachments in their comments.

Automatically save attachments in a central repository.

Create custom views for tickets with attachments.

and more

Specify which CC end users you'd like to remove. Everything else stays the same.