Automated ticket attachment workflows in Zendesk

Automatically detect and tag new tickets with attachments. Create attachment-related workflows to improve your team's productivity.

email envelope on blackboard with paper clip symbol of attachment, metaphor of internet co

Trigger custom automated actions on tickets with attachments

Auto-tag tickets that include attachments in their comments.

Automatically save attachments in a central repository.

Create custom views for tickets with attachments.

and more

Custom filters

Specify filters to auto-tag only a subset of tickets.

Use any ticket field or attachment type.

Integrates seamlessly with 
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The auto-tag attachments app that helps your agents focus on what's important.