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WHAT's INCLUDED
Auto-merging of new tickets
Custom criteria configuration
Filters to include or exclude tickets
* Tickets checked are the total number of tickets that are checked for duplicates every month.
** Additional services (backlog merging, custom setup) are priced separately. Please get in touch for more details.
You're in great company. Trusted by
Matt Anderson
Quality & Compliance Supervisor
"A big help - when we hit peak season and see our queues creep up more than we'd like this app is brilliant for merging together multiple contacts from the same customer."
Julian Diaz Del Campo
Customer Care Specialist
"The application works great, merges tickets without any problem, and allows a lot of flexibility with the criteria. It certainly saves a lot of management time."
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