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Looking to improve your Zendesk help center? Here are five ways you can use analytics to gain insights into your help center’s performance.
Nouran Smogluk · 13 Aug 2024
In this interview we discuss Knowledge Management tips and topics with Karissa Van Baulen, Customer Education Lead at Hotjar. Read further!
Sorin Alupoaie · 8 Aug 2024
Crush Ticket Backlogs with These Effective Customer Support Strategies
Jenny Dempsey · 6 Aug 2024
Support + engineering friction? Streamline handoffs for better customer experiences and happier teams
Jake Bartlett · 24 Jul 2024
Maximize your Help Center’s potential with a unified voice — learn how to audit, guide, and streamline your content for brand consistency
Anne-Marie Traas · 16 Jul 2024
Learn pro tips and best practices for easily optimizing your Zendesk ticket management and streamlining your customer support. Act now!
Sorin Alupoaie · 24 May 2024
