Write to customers fast
Everything a support pro needs to reply to customers, one cursor away
Eliminate repetitive typing with text snippets
Use shortcuts to insert text snippets of any length.
Create new snippets in a few clicks from existing messages. Keep them to yourself or share with your team.
Have all the knowledge articles at your fingertips
Search and insert any knowledge article from your help center without leaving the message composer.
Agent Helper can index articles from any public website, not just heldesk knowledge bases.
Finish the sentence before you even know it
Let the AI finish the sentence for you with auto-complete suggestions.
Reduce repetitive typing while keeping a consistent tone, matching your brand style.
Save time looking for things with smart inline assistance
Helpful suggestions of articles, text snippets or helpdesk templates that are relevant to the customer conversation.