Automatically merge duplicate tickets in Zendesk
Put your ticket merging workflows on auto-pilot and save agent time while improving Customer Experience.
Approved by Zendesk on Apps Marketplace
Free up your Support queue, save agent time and improve CX
Automatically detect duplicate tickets originated from the same customer.
Automatically solve or merge the duplicates and notify the customer.
Runs in the background and does all the repetitive heavy lifting on your team's behalf.
Custom duplicate criteria to match your own setup
Customize the matching criteria for detecting duplicate tickets:
and more
Integrates seamlessly with
