

Approved by Zendesk on Apps Marketplace
Route & prioritize tickets
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Use customer or product data points outside Zendesk to route incoming tickets
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Auto-populate custom fields from CRM or internal data warehouse
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Use Zendesk triggers to effectively allocate tickets to teams and priorities
Improve agents productivity by displaying the right data next to tickets
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Help agents make quick and informed decisions when helping customers
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No need to open multiple browser tabs, or copy-paste data from one tab to another
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Bring relevant customer data to your agents' fingertips
How it works?
Lookup customer or product records in CRM APIs or data warehouses.
Auto-fill ticket custom fields with customer or product data based on a lookup field (i.e. requester email)
Uses powerful Zendesk triggers to keep your data synced.
Connects securely to REST APIs & SQL databases.








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