Agent Helper for Zendesk Chat

Help your customer service agents work faster and smarter with contextual reply suggestions and knowledge assist. 

Boost agents productivity and reduce average handling times

$10/agent/month after

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Empower your agents with smart suggestions and in-context assistance.

Smart reply suggestions: contextually suggest relevant replies to a given customer message

Instant reply send: one-click send of a suggested reply to the customer, no copy and paste needed

Quick shortcuts search (coming soon): instantly find the most appropriate shortcut to use

Articles suggestions (coming soon): view list of articles that helped similar queries in the past

$10/agent/month after